1.               Information About Us

Liverpool Watersports Centre

Local Solutions Registered address: Suite A, 1st Floor, Building 2000, Vortex Court, Enterprise Way, Wavertree Liverpool L13 1FB

VAT number: 4148562-49

Data Protection Officer: Ursula Harrison Email address: dpo@localsolutions.org.uk

Telephone number: 0151 709 0990

Postal Address: Suite A, 1st Floor, Building 2000, Vortex Court, Enterprise Way, Wavertree, Liverpool L13 1FB

2.               What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3.               What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4.               What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a)              The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b)              The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c)              The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d)              The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

e)              The right to restrict (i.e. prevent) the processing of your personal data.

f)                The right to object to us using your personal data for a particular purpose or purposes.

g)              The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases.

h)              Rights relating to automated decision-making and profiling. we do not use your personal data in this way or Part 6 explains more about how we use your personal data, including automated decision-making AND profiling.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5.               What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us:

·       Name;

·       Date of birth;

·       Gender

·       Address

·       Email address

·       Telephone number

·        Payment information

·       Information about disability

·       Next of Kin details in case of emergency

·       Photograph consent

Your personal data is obtained from the following third party

·       Smartwaiver

6.               How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:

·        Communicating with you. This may include responding to emails or calls from you.

·       Supplying you with information by email OR post that you have opted-in to (you may unsubscribe or opt-out at any time by telling us via e mail.

·       With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7.               How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

·       12months annual review

8.                    Use of CCTV

We may collect video recordings, audio and still pictures that you feature in where you are in the field of vision of any of our CCTV system. This personal information may include your face, your voice, your actions, and other information about you which is recorded on our CCTV system.

Personal information collected on the CCTV system may be used for the following purposes:

·       For the prevention and detection of crime and antisocial behaviour

·       For evidence in any civil or criminal legal proceedings

·       To assist in investigations

·       For safety and security

·       Dealing with any queries, complaints or enquiries

·       Retaining records

All of the above are legitimate reasons for Liverpool Watersports Centre to use and store your personal information, relating to you which is captured on our CCTV system, and this is our legal basis for processing your personal information.

 We may anonymise any of the personal information we hold on our CCTV system (so that it does not directly identify you, for example by obscuring your face) and it therefore ceases to be your personal information. We may use this anonymised information for any other purposes.

9          How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the UK. This means that it will be fully protected under the GDPR.

10.           Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the exceptions below.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings, complying with legal obligations, assisting with police investigations, a court order, or the instructions of a government authority.

Any relevant regulators: where we are required to do so by law or to assist with their investigations or initiatives, and this includes but is not limited to the Information Commissioner’s Office.

We do not disclose personal information to anyone else except as set out above unless we have your consent, or we are legally obliged to do so.  We do not sell your data.

11.           How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

12.           How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Jon Hannaway:

Email address: jhannaway@localsolutions.org.uk

 Telephone number: 0151-708-9322

 Postal Address: 110 Mariners Wharf Queens Dock, Liverpool L3 4DG

13.           Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available via our website. http://www.localsolutions.org.uk/